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Customer Service Representative

Denise has been in the veterinary field for over 19 years, and we are so lucky to have her on our OVG team. 

What is your favorite part about your job? Customer Service.

If you could be an animal for a day, what animal would you choose to be and why? Delilah, my dog, she is so sweet and lovable

You can only eat one dish for every meal (breakfast, lunch, and dinner) for a whole month; what meal are you choosing? Chicken Tostadas

Favorite dog breed and why? Dachshunds- They are small, mighty, and so sweet

Favorite cat breed and why? Maine Coon - They are cool looking.

You're stranded on an island for a month; what 4 things are you bringing with you? Wine ,my dog sunglasses and a blanket

If you had to take one coworker from OVG with you, who would you take and why? Jamie - she cooks really good

What is your favorite season of the year and why? Summer - Love to be outside enjoying the sun

What is your favorite responsibility/task/procedure to perform at work? Helping the clients.

What is your number one tip you have for pet owners? It can be anything from care tips, treat/food recommendations, tips before vet visits, etc. Watch your pets just like you would your children to keep them safe. They are like kids and can get into everything.

What's your go-to Starbucks drink? Blonde shaken espresso with vanilla sweet cream cold foam on top

What made you go into the veterinary medicine field for your career? I love animals and working with people.

What pets do you have at home? Sampson- Short hair Dachshund Delilah-Long hair Dachshund Frankie-Long hair Dachshund 5 Feral cats I rescued- Gabriel,Asher, Tommy, Trixie, and Greyson

What is your favorite all time movie? Wizard Of Oz

Which OVG core value do you most embody and why? (Passionate, genuine, collaborative, fun, respectful) Passionate, I‘m passionate about giving excellent customer service

What are you most looking forward to in the new hospital? More room to accommodate clients and staff. Parking and clients coming in with their pets.

What is your idea of the perfect day off? Spending time with my grandkids and taking my 3 dogs on a walk

If you could travel to anywhere in the world where would you go and why? Hawaii- I have always wanted to go see the beautiful scenery.

Who would you consider your biggest mentor/inspiration in your career? Why? Being new to the small animal business, I  consider Madison an amazing inspiration to a mentor and me. I listen and watch Madison with the clients and she is full of knowledge and kindness. Madison shared that when she was new to her practice, she just jumped right in and started learning. I remember that each day at work.

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